Privacy Policy

Tovo Hub (“we,” “our,” or “us”) operates the Tovo Hub mobile application and web platform (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

We use the collected information for the following purposes:

• To provide and maintain the Service
• To process load assignments and track deliveries
• To manage driver settlements and payments
• To send notifications about loads, payments, and important updates
• To improve our Service and user experience
• To comply with legal obligations and industry regulations
• To communicate with you about your account and the Service
• To detect and prevent fraud or security incidents

We may share your information in the following circumstances:

• With your fleet/company: Your employer or contracting company may access information related to your work performance, loads, and settlements
• Service providers: Third-party vendors who assist in operating our Service
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

Important: We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication methods including biometric options, and regular security assessments.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We may also retain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of certain data processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@hakint.com

Our mobile application may request access to location services to provide features such as load tracking, estimated arrival times, and dispatch coordination. You can enable or disable location services through your device settings. Note that disabling location services may affect certain functionality of the app.

We may send push notifications to your mobile device for important updates about loads, settlements, and other time-sensitive information. You can manage notification preferences within the app settings or through your device settings.

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us: